All merchandise is shipped via Fedex Shylite Delivery and Indian Post Overnight Express & Fly king
Can we buy the products if we are NRI?
Kangaroo is currently operating in India only.
Delivery days & Transit Time:
Packages are delivered to residential addresses between 9:00 a.m. and 8:00 p.m. and to business addresses during their normal business hours Monday through Saturday. Delivery time ranges from 2 to 14 business days depending on where you live.
How to Track the order?
You will be sent an e-mail shipping confirmation of orders shipped from our warehouse. If you have any questions regarding the shipment, please do email at firstname.lastname@example.org, kangarooinfo
Customers need to verify the receipt of all items at the time their order is received. Any missing items must be reported to us within 7 days of receipt. This does not include any back ordered items and only applies to orders that have been completely filled. Any damaged merchandise must be reported directly to us within 7 days of receipt.
Free Shipping Items – Items Labelled as “FREE SHIPPING” applies to items shipped only in India. Once you have placed your order a Customer Service Person will contact you with the shipping charges, If any applicable.
Please note: Shipping on oversized or heavy items may be higher based on weight. A customer service associate will contact you with an actual shipping rate quote if necessary.
All returns have to be within 10 days of purchase, product unused. Shipping is the responsibility of customer and products are subjected to inspection before acceptance.
Please note: any returns require a Return Merchandise Authorization (RMA). No returns will be accepted without an RMA.